For almost ten years, the DORA research initiative has explored the effectiveness and metrics of top-performing organizations driven by technology. This effort has gathered insights from over 36,000 professionals from various sizes of organizations and a wide range of industries. DORA aims to unravel the link between operational practices (capabilities) and their outcomes, focusing on significant achievements both organization-wide and to its members.
"I try to instill this into the rest of the team, but certainly I feel that what we have right now is just a giant piece of shit," he told the MIT Technology Review in 2014. "Like, it's just terrible, and we should be humiliated that we offer this to the public. Not everyone finds that motivational, though."
However, despite coming from vastly different worlds, they all share one powerful trait: an unrelenting desire to get better. That's at least according to David Rogier, the CEO of MasterClass-an online learning platform, valued at $2.75 billion in 2021, where celebrities and industry leaders teach everything from cooking and acting to entrepreneurship and content creation. Rogier said no matter how big one's net worth or trophy case is, the most successful people on his platform strive for feedback-and they're not shy about asking for it.
Veralto brings together a portfolio of 14 companies leading in essential technology solutions. The company launched in October 2023 and counts more than 17,000 associates worldwide. The area of their work is divided between Water Quality companies and Product Quality and Innovation companies. The former support customers in managing and protecting water resources globally. Product Quality and Innovation companies enable traceability and authentication to help safeguard food, medicine, and essential goods across the supply chain.
Organizations that invest in continuous improvement processes are up to 80% more productive and often see noticeable efficiency gains within weeks, all from small, consistent changes that stick. The engine behind those gains? The PDCA cycle-Plan, Do, Check, Act. The concept is simple. The challenge? Applying it consistently across multiple teams and projects to meet specific needs. That's where PDCA templates come in handy. They remove the guesswork, turn big goals into repeatable workflows, and give you a roadmap to test, learn, and improve.
The typical way managers think about major changes is in terms of big programs, armies of consultants, coffee mugs, banners, and weeks of training from fat binders in expensive hotels. We take a much different approach: Start small.
Feedback is not just a resource; rather, it serves deeper elements. Understanding the importance of feedback unlocks accelerated growth, decisive actions, and team cohesion.
