#customer-reaction tag

Southwest Airlines Scraps Open Seating After 54 Years

The seat scramble at Southwest Airlines is no longer a thing. After 50 years, Southwest officially retired its open seating policy this week. It was a major move for the carrier, known for passengers scrambling for good seats as they boarded. The first two flights with assigned seating landed at Chicago Midway International Airport and Orlando International Airport, where the airline celebrated with a water-cannon salute, balloons, and commemorative bag tags reading "I understood the assignment."

Travel

fromTasting Table

5 months ago

This Other Homestyle Restaurant Chain That Remodeled And No One Really Noticed - Tasting Table

Take, for instance, Cracker Barrel's new modern logo, which the restaurant recently backtracked on after strong customer rejection. And then there's this other homestyle restaurant chain that completely remodeled years ago, and no one really noticed: Bob Evans. The farmhouse kitchen, known for slinging solid country kitchen classics like biscuits and gravy, fried chicken, and pancakes, underwent significant modern renovations that the Ohio-based company called "Farm-Fresh Refresh," beginning in the early 2010s.

Renovation

fromBusiness Insider

5 months ago

Cracker Barrel responds to criticism of new logo, says 'old timer' will stay on menus and road signage

You've also shown us that we could've done a better job sharing who we are and who we'll always be.

Food & drink

fromLos Angeles Times

5 months ago

Overnight lines and hours-long wait time at Washington state's first In-N-Out

In-N-Out Burger opened its first Washington location in Ridgefield, drawing long lines, fulfilling longtime customers' wishes and employing about 80 workers.

#rebranding

fromBusiness Insider

5 months ago