Despite the significant investments that many organizations have put into generative artificial intelligence, most are not seeing the productivity gains that they expected. Simply adopting new technologies is no longer enough to drive productivity gains, if it ever were. In today's rapidly evolving digital workplace, leaders face the ongoing challenge of translating digital investments into tangible business outcomes. Information technology leaders responsible for AI in the digital workplace can accelerate value realization by helping workers build relevant skills and ambition, equipping teams with targeted hands-on training, and encouraging employees to apply AI beyond administrative tasks by recognizing creative and innovative applications.
Many infrastructure and operations leaders aren't able to dig out enough money from budgets to reallocate to AI projects, Gartner said in a survey released this week. The research firm surveyed 253 IT leaders globally, and the budget issue plagued half the participants. As a result, 54% said they are focusing on AI projects with attainable results and foreseeable cost savings, Gartner said.
Overwhelmingly, the report found that workers are frustrated by having to use many different platforms. Some 17% of workers say they have to switch platforms more than 100 times in a single workday. All the back and forth is time-consuming. On average, workers lose 51 minutes per week to tool fatigue. Yearly, that's a loss of about 44 hours of work.
