A spokesperson for BT stated, "We're currently addressing an issue impacting our services. We're working urgently to fix this issue and will provide a further update as soon as possible."
"Whether its binge-watching boxsets or watching live sport, Stream Mode puts streaming apps in the fast lane, so customers can enjoy uninterrupted entertainment, even when the whole household is online," EE Director of Product, Home & TV Luciano Oliveira said in a press release.