Burger King rolls out AI headsets that track employee 'friendliness'
Burger King is testing AI-powered headsets called BK Assistant that monitor employee friendliness through drive-thru conversations and track store operations across 500 pilot locations, with full rollout planned by end of 2026.
Burger King rolls out employee assistance AI that listens in
Burger King is deploying AI assistant 'Patty' across US locations to monitor employee friendliness, track upselling performance, and manage operations, with full rollout planned by end of 2026.
Burger King will use AI to check if employees say 'please' and 'thank you'
Burger King is deploying an AI chatbot called 'Patty' in employee headsets to assist with meal preparation and monitor customer service friendliness through voice recognition.
