#ai-workplace-surveillance

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Tech industry
fromEntrepreneur
9 hours ago

Fast Food Giant Is Using AI to Make Sure Human Employees Say 'Please' and 'Thank You'

Burger King deployed Patty, an AI voice assistant in employee headsets that monitors drive-thru interactions and scores workers on friendliness based on predefined phrases like 'please,' 'thank you,' and 'welcome to Burger King.'
Tech industry
fromEngadget
1 day ago

Burger King will use AI to monitor employee 'friendliness'

Burger King is deploying an AI voice chatbot in employee headsets that monitors worker friendliness through phrase recognition and tone detection while assisting with operational tasks.
US politics
fromThe Verge
4 months ago

Major federation of unions calls for 'worker-centered AI' future

AFL-CIO launches a "workers first" AI initiative pushing collective bargaining, regulatory protections, surveillance limits, retraining, copyright safeguards, and transparency for AI used with taxpayer funds.
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