When Peter Drucker first met IBM CEO Thomas J. Watson in the 1930s, the legendary management thinker and journalist was somewhat baffled. "He began talking about something called data processing," Drucker recalled, "and it made absolutely no sense to me. I took it back and told my editor, and he said that Watson was a nut, and threw the interview away."
In a 1987 article in the Times Book Review, Robert Solow, a Nobel-winning economist at M.I.T., commented, "You can see the computer age everywhere but in the productivity statistics." Despite massive increases in computing power and the rising popularity of personal computers, government figures showed that over-all output per worker, a key determinant of wages and living standards, had stagnated for more than a decade.