Slackbot, the automated assistant baked into the Salesforce-owned corporate messaging platform Slack, is entering a new era as an AI agent. And Salesforce CTO Parker Harris hopes it will be as viral as OpenAI's ChatGPT. The cloud software giant rolled out the new version of Slackbot on Tuesday. This new AI agent version of Slackbot, which is generally available for Business+ and Enterprise+ customers, can find information, draft emails, and schedule meetings, among other things, all within the Slack platform, according to the company.
It utilizes the context of your conversations, files, channels, and more to answer questions about your workflow and even take action on your behalf, such as scheduling meetings, from just a single text prompt. The company emphasizes that the experience is meant to be intuitive, with no training required and just a simple conversation needed to get started, such as, "What did we decide about the Q4 budget?"