#voice-ux

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#conversational-ai #ivr-to-iva #conversation-design #chatgpt-voice-mode #whisper-ai #speech-to-text
Artificial intelligence
fromMedium
1 day ago

Rules of Voice Conversation Design Are Changing

Shift from menu-driven IVR to intelligent, personalized voice assistants using generative AI and strong conversation design to deliver less frustrating customer voice experiences.
Artificial intelligence
fromClickUp
2 months ago

ChatGPT Voice vs. Whisper AI: Key Differences Explained

ChatGPT Voice Mode enables real-time, conversational voice interactions with interruption handling and context retention, while Whisper AI provides automatic speech-to-text transcription for voice workflows.
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