fromWIRED5 days agoTravelSouthwest Airlines Says Bye to Open Seating-and Hello to Boarding ComplexitySouthwest replaced open seating with assigned boarding using WILMA, adding profit-driven concessions that may reduce efficiency and slow boarding.
fromSFGATE3 months agoTravelNew boarding process for Southwest Airlines revealedSouthwest will replace open seating with assigned seating using a modified WILMA method and add paid priority and status-based boarding groups starting Jan. 27, 2026.
fromWIRED5 days agoTravelSouthwest Airlines Says Bye to Open Seating-and Hello to Boarding Complexity