fromBusiness Insider
2 days agoInside Starbucks' crackdown on cup notes
The viral video of a Starbucks barista declining to put " Charlie Kirk" on a customer's cup, citing corporate policy, has brought scrutiny to the company's requirement that staff write on every beverage. The mandate, intended to improve the customer experience, is a source of frustration for some baristas - because failing to do it, or writing the wrong thing, can have consequences.
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