"Last Friday, May 8, Procon Carioca opened an administrative proceeding to investigate potential omission, failure to fulfill an offer, and violation of the duty to provide clear, adequate, and prominent information. These practices are prohibited under (Brazil's) Consumer Protection Code."
"For the Procon Carioca inquiry, reports that the consumer protection agency is asking Apple to provide several details, including: Which features were actually delivered at launch? How was this information communicated to Brazilian consumers? Which advertising materials were shown in the country? What is the timeline for implementing the announced features? Data on consumer complaints and the number of people affected. Measures adopted or planned to ensure corrections and possible compensation."
"Apple's woes over Apple Intelligence ads continue As reported by , Rio de Janeiro's consumer protection agency, Procon Carioca, has given Apple 20 days to respond to an inquiry into whether it misled consumers with advertising for iPhone 16 AI features that still haven't been delivered."
"The news comes on the heels of a U.S. class action settlement in which Apple agreed to pay $250 million to resolve claims related to the availability of the more personalized Siri features it first announced at WWDC 2024. Last December, Apple agreed to settle the case, and last Tuesday, the full settlement terms received preliminary approval."
Rio de Janeiro’s consumer protection agency, Procon Carioca, opened an administrative proceeding to investigate whether Apple misled consumers with advertising for iPhone 16 AI features that have not yet been delivered. Apple was given 20 days from May 8 to respond to questions about which features were actually delivered at launch, how information was communicated to Brazilian consumers, and which advertising materials were shown in Brazil. The agency also requested the implementation timeline for announced features, data on consumer complaints and affected people, and measures adopted or planned to correct issues and provide possible compensation. The inquiry follows a U.S. settlement over delayed Siri and Apple Intelligence features.
Read at 9to5Mac
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