GenAI can replace parts of flows, or cause flows to be completely rearranged, knocking out screens or steps that users had to accomplish.
At the platform level, there are multiple dimensions in which genAI tools change how we think about building experiences. Both experientially and based on the focus.
Industry-focused, organization-focused, and individual-focused platforms utilize genAI to cater to specific needs, from providing expertise to optimizing processes.
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