In the year to March 2022, HMRC employed 919 people with data in their job titles, spending £35.2m. By 2024, the number rose to 1,279 staff with a total salary of £54.4m, showcasing a 39% increase in headcount and 55% rise in payroll.
HMRC's focus on data science aims to enhance services, understand customers better through AI and machine learning, and prioritize compliance work, indicating a strategic alignment with technology for operational efficiency.
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