The FCC Enforcement Bureau investigations of the four carriers found that each carrier sold access to its customers' location information to 'aggregators,' who then resold access to such information to third-party location-based service providers.
Each carrier attempted to offload its obligations to obtain customer consent onto downstream recipients of location information, which in many instances meant that no valid customer consent was obtained.
The carriers continued to sell access to location information without taking reasonable measures to protect it from unauthorized access.
The problem first came to light with reports of customer location data being disclosed by the largest American wireless carriers without customer consent or other legal authorization to a Missouri Sheriff through a 'location-finding service' operated.
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