Ultimately, the quality of your designer-developer relations will have a vital impact on the quality of your product. In turn, this will impact customer experience (be it internal or external). Customer experience is everything, and these days the smallest of chinks can create an even bigger dent in the business itself.
Over time, those moments of misunderstanding in your team could result in a series of micro-inconsistencies that are felt by the customer yet sneak underneath the radar of quality assurance. It could be slowing you down in the race against your competitors and costing you more money in the process.
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