Generative AI is increasingly discussed as a transformative technology, yet many organizations struggle to implement it effectively. A Deloitte study revealed that two-thirds of executives doubt their ability to scale AI experiments in the near term. While initial investments yield positive returns, organizations, such as Warner Leisure Hotels, emphasize foundational components like data and cloud infrastructure as critical to successful AI integration. Madoc Batters, the company's head of cloud and IT security, warns against the rush to utilize generative AI without establishing necessary groundwork first.
There's a lot of talk about gen AI, and a lot of people saying they're going to put the technology into certain areas of their business, but there aren't many people doing it.
Many people focus on gen AI because it's that burning sun in the sky. They feel like they have to do work in this area.
Creating value with gen AI and deploying it at scale is hard work, despite encouraging returns on initial AI investments.
You need to get all the other bits of the foundations in place first when pursuing AI initiatives.
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