OpenAI digs in on a fundamental disconnect in new research: AI is ready for primetime, many businesses aren't | Fortune
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OpenAI digs in on a fundamental disconnect in new research: AI is ready for primetime, many businesses aren't | Fortune
"But there's a problem. Most organizations aren't actually using AI to its full potential. Friar, who joined OpenAI in June 2024, kept hearing the same concern at Davos: a "capability overhang." In plain terms, it's a mismatch between what AI can do right now and what companies are actually doing with it. The tools are powerful and ready, but they're barely integrated into how most businesses work or make decisions. Companies are only scratching the surface."
"The tech giant is valued at around $500 billion in its most recent completed share sale, with revenue jumping to more than $20 billion in 2025 from $6 billion in 2024. In an interview with Fox's Maria Bartiromo last week, Friar said, "An IPO isn't off the table; it's a question of when." OpenAI is now deepening its finance bench. Friar announced yesterday that Ajmere Dale is joining the company as chief accounting officer."
AI has become a mainstream economic topic, discussed at global forums alongside geopolitics, energy, and security. Many organizations are not leveraging current AI capabilities fully, creating a "capability overhang" between AI potential and business adoption. OpenAI has published research on this capability gap. OpenAI's valuation reached about $500 billion in its most recent share sale, and revenue rose from $6 billion in 2024 to over $20 billion in 2025. OpenAI indicated an IPO remains possible. OpenAI has strengthened its finance team by hiring Ajmere Dale as chief accounting officer and appointing Cynthia Gaylor as business finance officer. Gaylor previously worked as a technology investment banker for 18 years at firms including Morgan Stanley, served as head of corporate development at Twitter, and advised CEOs, CFOs, and boards.
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