"The centerpiece of the update is reusable AI skills. Users can define a specific workflow once, such as 'summarise this campaign brief' or 'generate a budget plan for this event', and save it as a named skill. Slackbot then learns to recognise when that task is being attempted and offers to run the skill automatically, pulling together relevant information from connected channels, applications, and data sources without the user needing to configure the process each time."
"The new features run on Anthropic's Claude and are live now for Business+ and Enterprise+ subscribers. Limited access will roll out to free and Pro users starting in April. This update represents the most ambitious overhaul of Slack since its acquisition for $27.7 billion in 2021, transforming it from a messaging tool into an agentic operating system."
Salesforce launched more than 30 AI capabilities for Slackbot on March 31, 2026, marking a significant transformation since its acquisition in 2021. The update enables Slackbot to transcribe meetings, monitor desktop activity, and execute tasks through third-party tools. New features are powered by Anthropic's Claude and are available for Business+ and Enterprise+ subscribers, with limited access for free and Pro users starting in April. Slack will be bundled with new Salesforce accounts from summer 2026, enhancing its role as an agentic operating system for users.
Read at TNW | Artificial-Intelligence
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