Google is currently testing a new feature that connects the 'Reviews' button on local panels of Google Business Profiles to AI Overviews. Users who click this button are redirected to SERP pages showcasing AI-generated summaries instead of the comprehensive list of reviews. This testing was highlighted by SEO professional Todd Hayes, who shared his experience through a video. While others have reported similar findings, many users, including the writer, have been unable to replicate this change, leading to discussions and concerns over its usability and impact on user experience.
Google appears to be testing a new feature where clicking the 'Reviews' button on a Google Business Profile redirects users to AI Overviews instead of the review list.
Observers have expressed concerns about this potential change, favoring direct access to the reviews list instead of AI-generated overviews.
This testing phase has sparked discussions within the SEO community, as seen in various threads, including one initiated by Todd Hayes.
Despite attempts, some users are unable to replicate the behavior of being redirected to AI Overviews, indicating this may be a limited rollout.
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