Netflix has faced intense criticism following a recent update to its user interface, designed to enhance personalization and recommendations for its 300 million subscribers. Many users expressed their dissatisfaction, describing the redesign as 'diabolical' and claiming it has cluttered the viewing experience with larger title cards that obscure the content. Despite officials asserting that the changes aim to streamline navigation and improve content discovery, the user community has been vocal in their dissent, particularly missing former features like the 'Coming Soon' section.
'Netflix has destroyed the app. Worst UI redesign ever. Everyone needs to cancel,' one user posted on X.
'Where the hell is the 'Coming Soon' section?!' another frustrated user shared on X.
The new Netflix TV experience is still the one you know and love, just better,' Chief Product Officer Eunice Kim said.
the update has triggered a wave of frustration, with some subscribers calling it 'diabolical.'
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