#banking

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#customer-service
London startup
fromwww.bbc.com
1 month ago

Banks to pay customers millions after month's worth of IT outages

UK banks experienced over 800 hours of tech outages in two years, disrupting customer services, particularly on paydays.
UK politics
fromwww.theguardian.com
1 month ago

Bank and building society users hit by 33 days of outages in two years, say MPs

Banks in the UK experienced over one month of IT failures in two years, impacting customer access to services.
fromBusiness Matters
1 month ago
London politics

Santander to close nearly 100 branches, putting 750 jobs at risk

Santander is closing 95 branches in the UK, risking 750 jobs due to the rise of digital banking.
fromMail Online
5 days ago
Digital life

Online banking app goes DOWN leaving thousands unable to access money

Arvest Bank is experiencing a major outage, affecting customer access to online banking.
fromwww.theguardian.com
6 days ago
London food

Michelin reviews have star quality | Brief letters

Michelin stars maintain a reputation for quality and reliability in dining experiences across Europe.
Customer service interactions are hindered by automation and a lack of analogue assistance options.
London startup
fromwww.bbc.com
1 month ago

Banks to pay customers millions after month's worth of IT outages

UK banks experienced over 800 hours of tech outages in two years, disrupting customer services, particularly on paydays.
UK politics
fromwww.theguardian.com
1 month ago

Bank and building society users hit by 33 days of outages in two years, say MPs

Banks in the UK experienced over one month of IT failures in two years, impacting customer access to services.
fromBusiness Matters
1 month ago
London politics

Santander to close nearly 100 branches, putting 750 jobs at risk

Santander is closing 95 branches in the UK, risking 750 jobs due to the rise of digital banking.
fromMail Online
5 days ago
Digital life

Online banking app goes DOWN leaving thousands unable to access money

Arvest Bank is experiencing a major outage, affecting customer access to online banking.
fromwww.theguardian.com
6 days ago
London food

Michelin reviews have star quality | Brief letters

Michelin stars maintain a reputation for quality and reliability in dining experiences across Europe.
Customer service interactions are hindered by automation and a lack of analogue assistance options.
more#customer-service
#finance
fromFast Company
1 month ago
London startup

Rising demand for hyper-personalization in digital finance

The financial services industry is becoming fragmented with increased consumer choice and competition, which challenges brand differentiation and customer loyalty.
fromTearsheet
1 month ago
Cryptocurrency

Are banks and fintechs stablecoin skeptics or undercover believers? - Tearsheet

Stablecoins are rapidly gaining traction in traditional finance, demonstrating potential advantages over conventional banking.
fromNew York Post
2 weeks ago
US politics

Citi, Bank of America post higher profits as traders cash in on tariff turmoil

Citigroup and Bank of America reported strong Q1 profits due to trading revenue despite trade war fears.
fromTearsheet
3 weeks ago
Marketing tech

BNPL players turn up the heat: Affirm and Klarna compete for banks, growth, and market leadership - Tearsheet

BNPL is transitioning from an alternative to a mainstream lending model within traditional banking systems.
fromFast Company
1 month ago
London startup

Rising demand for hyper-personalization in digital finance

The financial services industry is becoming fragmented with increased consumer choice and competition, which challenges brand differentiation and customer loyalty.
fromTearsheet
1 month ago
Cryptocurrency

Are banks and fintechs stablecoin skeptics or undercover believers? - Tearsheet

Stablecoins are rapidly gaining traction in traditional finance, demonstrating potential advantages over conventional banking.
fromNew York Post
2 weeks ago
US politics

Citi, Bank of America post higher profits as traders cash in on tariff turmoil

Citigroup and Bank of America reported strong Q1 profits due to trading revenue despite trade war fears.
fromTearsheet
3 weeks ago
Marketing tech

BNPL players turn up the heat: Affirm and Klarna compete for banks, growth, and market leadership - Tearsheet

BNPL is transitioning from an alternative to a mainstream lending model within traditional banking systems.
more#finance
#fintech
Venture
fromTechCrunch
2 months ago

Exclusive: After raising $1 billion, fintech Varo closes another $29 million, replaces founder CEO

Varo has raised $29 million of its targeted $55 million Series G funding amidst leadership changes and fundraising challenges.
NYC startup
fromTearsheet
1 month ago

How banks can stay relevant, not relics: Lessons from BNY & Citi - Tearsheet

Traditional banks must innovate or risk obsolescence.
BNY Mellon is leveraging AI to modernize its operations.
Venture
fromTearsheet
2 months ago

Cupid's Got a Ledger: Romance and rivalry in finance - Tearsheet

Banks and fintechs are shifting from rivalry to collaboration, recognizing mutual strengths.
fromTechCrunch
3 weeks ago
Startup companies

Y Combinator neobank Djamo raises $17M with 1M users across Francophone Africa | TechCrunch

Djamo targets Francophone West Africa to provide banking services for the underbanked, raising $17 million to expand its offerings.
fromLogRocket Blog
1 week ago
Mobile UX

Fintech UX design: What the best finance apps get right - LogRocket Blog

Fintech enhances banking accessibility and customer experience through innovative tools.
fromBusiness Insider
1 month ago
NYC startup

Charlie Javice verdict: Frank founder is guilty in $175M defrauding of JPMorgan Chase

Charlie Javice was found guilty of defrauding JPMorgan Chase by providing false student data to secure a $175 million acquisition.
Venture
fromTechCrunch
2 months ago

Exclusive: After raising $1 billion, fintech Varo closes another $29 million, replaces founder CEO

Varo has raised $29 million of its targeted $55 million Series G funding amidst leadership changes and fundraising challenges.
NYC startup
fromTearsheet
1 month ago

How banks can stay relevant, not relics: Lessons from BNY & Citi - Tearsheet

Traditional banks must innovate or risk obsolescence.
BNY Mellon is leveraging AI to modernize its operations.
Venture
fromTearsheet
2 months ago

Cupid's Got a Ledger: Romance and rivalry in finance - Tearsheet

Banks and fintechs are shifting from rivalry to collaboration, recognizing mutual strengths.
fromTechCrunch
3 weeks ago
Startup companies

Y Combinator neobank Djamo raises $17M with 1M users across Francophone Africa | TechCrunch

Djamo targets Francophone West Africa to provide banking services for the underbanked, raising $17 million to expand its offerings.
fromLogRocket Blog
1 week ago
Mobile UX

Fintech UX design: What the best finance apps get right - LogRocket Blog

Fintech enhances banking accessibility and customer experience through innovative tools.
fromBusiness Insider
1 month ago
NYC startup

Charlie Javice verdict: Frank founder is guilty in $175M defrauding of JPMorgan Chase

Charlie Javice was found guilty of defrauding JPMorgan Chase by providing false student data to secure a $175 million acquisition.
more#fintech
fromTearsheet
1 week ago
Artificial intelligence

The Banking AI Adoption Gap: Leaders pull ahead while others struggle to catch up - Tearsheet

Leading banks rapidly accelerate their AI maturity, creating a significant competitive advantage over mid-tier institutions.
#cybersecurity
Information security
fromFast Company
2 weeks ago

Major U.S. banks pause data sharing with this federal bureau after a cyberattack exposed sensitive information

Major U.S. banks pause information-sharing with the OCC following a significant cyberattack.
fromThe Hacker News
1 week ago
Marketing tech

SuperCard X Android Malware Enables Contactless ATM and PoS Fraud via NFC Relay Attacks

A new Android malware platform, SuperCard X, enables NFC relay attacks for fraudulent transactions targeting bank customers in Italy.
Information security
fromFast Company
2 weeks ago

Major U.S. banks pause data sharing with this federal bureau after a cyberattack exposed sensitive information

Major U.S. banks pause information-sharing with the OCC following a significant cyberattack.
fromThe Hacker News
1 week ago
Marketing tech

SuperCard X Android Malware Enables Contactless ATM and PoS Fraud via NFC Relay Attacks

A new Android malware platform, SuperCard X, enables NFC relay attacks for fraudulent transactions targeting bank customers in Italy.
more#cybersecurity
#public-services
fromFast Company
1 week ago
Online marketing

What's open and closed on Easter Monday 2025? Banks, stock markets, schools, USPS, Walmart, Dunkin', more

Easter Monday is not a federal holiday in the U.S., and many institutions will be open while some may remain closed.
fromFast Company
1 week ago
SF food

What's open and closed on Good Friday 2025? Banks, stock markets, USPS, McDonald's, Walmart, more

Good Friday's status as a state holiday varies by location, impacting the operations of public institutions.
fromFast Company
1 week ago
Online marketing

What's open and closed on Easter Monday 2025? Banks, stock markets, schools, USPS, Walmart, Dunkin', more

Easter Monday is not a federal holiday in the U.S., and many institutions will be open while some may remain closed.
fromFast Company
1 week ago
SF food

What's open and closed on Good Friday 2025? Banks, stock markets, USPS, McDonald's, Walmart, more

Good Friday's status as a state holiday varies by location, impacting the operations of public institutions.
more#public-services
#financial-services
Privacy professionals
fromWIRED
2 months ago

Chokepoint 2.0: An Investigation Promises the Truth About Crypto's Biggest Conspiracy

The US banking system's treatment of cryptocurrency professionals indicates systemic issues that may hinder the industry's growth.
UK news
fromLondon Business News | Londonlovesbusiness.com
2 months ago

Citi, HSBC, Morgan Stanley and RBC fined 100m after traders revealed sensitive information - London Business News | Londonlovesbusiness.com

Speaking of accountability, major banks face significant penalties for insider trading practices, reinforcing the need for robust compliance in financial markets.
DC food
fromFast Company
1 week ago

Capital One's $35 billion merger with Discover Financial gets regulatory approvals

Capital One's merger with Discover Financial Services has received regulatory approval, advancing towards a significant reshaping of the credit card market.
fromLondon Business News | Londonlovesbusiness.com
4 weeks ago
Digital life

Are online bank accounts better than traditional ones? - London Business News | Londonlovesbusiness.com

Modern banking has evolved with technology, offering both online and traditional services.
The best banking option depends on user preferences and financial goals.
Online accounts provide convenience while traditional accounts offer personal service.
fromBusiness Matters
1 month ago
European startups

Barry O'Sullivan on How OpenPayd is Revolutionising Embedded Finance

Embedded finance and Banking-as-a-Service are revolutionizing access to financial services for businesses.
OpenPayd offers a seamless, integrated financial infrastructure tailored to modern business needs.
Privacy professionals
fromWIRED
2 months ago

Chokepoint 2.0: An Investigation Promises the Truth About Crypto's Biggest Conspiracy

The US banking system's treatment of cryptocurrency professionals indicates systemic issues that may hinder the industry's growth.
UK news
fromLondon Business News | Londonlovesbusiness.com
2 months ago

Citi, HSBC, Morgan Stanley and RBC fined 100m after traders revealed sensitive information - London Business News | Londonlovesbusiness.com

Speaking of accountability, major banks face significant penalties for insider trading practices, reinforcing the need for robust compliance in financial markets.
DC food
fromFast Company
1 week ago

Capital One's $35 billion merger with Discover Financial gets regulatory approvals

Capital One's merger with Discover Financial Services has received regulatory approval, advancing towards a significant reshaping of the credit card market.
fromLondon Business News | Londonlovesbusiness.com
4 weeks ago
Digital life

Are online bank accounts better than traditional ones? - London Business News | Londonlovesbusiness.com

Modern banking has evolved with technology, offering both online and traditional services.
The best banking option depends on user preferences and financial goals.
Online accounts provide convenience while traditional accounts offer personal service.
fromBusiness Matters
1 month ago
European startups

Barry O'Sullivan on How OpenPayd is Revolutionising Embedded Finance

Embedded finance and Banking-as-a-Service are revolutionizing access to financial services for businesses.
OpenPayd offers a seamless, integrated financial infrastructure tailored to modern business needs.
more#financial-services
Cryptocurrency
fromNew York Post
1 week ago

JPMorgan Chase sues more customers over 'infinite money' ATM glitch that went viral on TikTok

JPMorgan is suing customers who exploited a glitch in the bank's system to steal funds through bounced checks.
Tech industry
fromITPro
3 weeks ago

Banks are persisting with the 'patch and upgrade' approach to legacy systems - and it's swallowing up IT budgets

Banks are wasting 70% of budgets on outdated systems, hindering innovation and digital transformation in the financial sector.
#fraud
fromTechCrunch
1 month ago
NYC startup

Javice found guilty of defrauding JPMorgan in $175M startup purchase | TechCrunch

Charlie Javice was found guilty of defrauding JP Morgan by inflating her startup Frank's customer numbers.
fromwww.newsshopper.co.uk
3 weeks ago
London startup

Londoners using the Tube issued scam warning as commuter's bank card cloned

London commuters are warned of scams after a Tube user's bank card was cloned.
fromTechCrunch
1 month ago
NYC startup

Javice found guilty of defrauding JPMorgan in $175M startup purchase | TechCrunch

Charlie Javice was found guilty of defrauding JP Morgan by inflating her startup Frank's customer numbers.
fromwww.newsshopper.co.uk
3 weeks ago
London startup

Londoners using the Tube issued scam warning as commuter's bank card cloned

London commuters are warned of scams after a Tube user's bank card was cloned.
more#fraud
fromIrish Independent
4 weeks ago
European startups

State gets first new overseas bank in 20 years in challenge to the big two

Avant Money is the first fully-fledged bank in Ireland since 2005, bringing new competition to the banking market.
#overdraft-fees
fromwww.amny.com
4 weeks ago
NYC politics

Waterfall of fees': Schumer warns of consequences of GOP effort to dismantle Consumer Financial Protection Bureau | amNewYork

Senator Chuck Schumer warns against GOP plans to overturn CFPB's overdraft fee rule, potentially costing Americans millions in higher fees.
fromBusiness Insider
1 month ago
European startups

These banks stand to be the biggest winners of the Senate's decision on overdraft fees

The Senate voted against a rule limiting bank overdraft fees, potentially increasing fees back to $5.
fromwww.amny.com
4 weeks ago
NYC politics

Waterfall of fees': Schumer warns of consequences of GOP effort to dismantle Consumer Financial Protection Bureau | amNewYork

Senator Chuck Schumer warns against GOP plans to overturn CFPB's overdraft fee rule, potentially costing Americans millions in higher fees.
fromBusiness Insider
1 month ago
European startups

These banks stand to be the biggest winners of the Senate's decision on overdraft fees

The Senate voted against a rule limiting bank overdraft fees, potentially increasing fees back to $5.
more#overdraft-fees
#cryptocurrency
Cryptocurrency
fromBitcoin Magazine
1 month ago

FDIC Says Banks Can Engage In Bitcoin And Crypto Without Prior Approval

The FDIC has lifted pre-approval requirements for banks to engage in bitcoin and crypto activities, promoting a more accessible regulatory environment.
Cryptocurrency
fromNew York Post
2 months ago

Feds will soon loosen tough stance on digital assets as Trump embraces crypto

Regulatory attitudes towards digital assets are expected to soften under President Trump's influence.
Major banks anticipate engaging more actively with crypto clients and related services.
Cryptocurrency
fromBitcoin Magazine
1 month ago

FDIC Says Banks Can Engage In Bitcoin And Crypto Without Prior Approval

The FDIC has lifted pre-approval requirements for banks to engage in bitcoin and crypto activities, promoting a more accessible regulatory environment.
Cryptocurrency
fromNew York Post
2 months ago

Feds will soon loosen tough stance on digital assets as Trump embraces crypto

Regulatory attitudes towards digital assets are expected to soften under President Trump's influence.
Major banks anticipate engaging more actively with crypto clients and related services.
more#cryptocurrency
fromIrish Independent
1 month ago
Real estate

Central Bank governor casts doubt on Government proposals to ease lending rules for developers

Banks are well capitalised and capable of increasing lending, expert advises Government to assess existing housing interventions first.
fromNew York Post
1 month ago
NYC startup

Exclusive | Wall Street banker arrested in Midtown rape case loses job offer from top firm

Wall Street banker Mark Harris lost a job offer following criminal rape charges.
Charges against Harris include first-degree rape and have not yet led to indictment.
Canada news
fromBusiness Insider
1 month ago

We moved from the US to Canada 14 years ago. There are a few frustrations and nice surprises I wish we'd known about before we did it.

Immigrating to Canada involves navigating expensive flights and complex banking while enjoying its natural beauty.
#santander
fromwww.newsshopper.co.uk
1 month ago
London politics

The south London Santander branches set to close or go counter-free

Santander is closing five branches in south London, part of a larger plan to shut 95 branches nationwide by June 2025.
fromwww.swindonadvertiser.co.uk
1 month ago
UK news

Santander to shut 95 bank branches this year - see the full list

Santander plans to close 95 branches in the UK, risking 750 jobs, to adapt to changing customer behavior towards banking.
fromwww.newsshopper.co.uk
1 month ago
London politics

The south London Santander branches set to close or go counter-free

Santander is closing five branches in south London, part of a larger plan to shut 95 branches nationwide by June 2025.
fromwww.swindonadvertiser.co.uk
1 month ago
UK news

Santander to shut 95 bank branches this year - see the full list

Santander plans to close 95 branches in the UK, risking 750 jobs, to adapt to changing customer behavior towards banking.
more#santander
fromIrish Independent
1 month ago
European startups

'Tracker' mortgages return 17 years after the Celtic Tiger

Avant Money's new Flex Mortgage offers transparency and flexibility compared to traditional mortgages.
The interest rate of Flex Mortgage is linked to Euribor, plus a set margin, ensuring borrowers have a predictable structure.
fromFlowingData
1 month ago
Women

Living 82-year-old Social Security recipient erroneously marked as dead

Bank mistakenly notified woman of husband's death when he is alive, leading to funds being deducted from their account.
Privacy professionals
fromwww.dw.com
1 month ago

Is Cambodia serious about ending organized cyber scams? DW 03/14/2025

Huione Pay's banking license was revoked amid allegations of running the world's largest illicit online marketplace involving $24 billion in transactions.
#money-laundering
DC food
fromFast Company
1 month ago

TD Bank is closing dozens of branches across 10 states: Here's the full list of doomed locations

TD Bank to close 37 branches across 10 states and D.C. to streamline operations and adapt to customer habits.
Boston food
fromBoston.com
1 month ago

TD Bank to shutter 16 New England branches, including 6 in Mass.

TD Bank is closing branches in response to penalties for lax anti-money laundering practices.
DC food
fromFast Company
1 month ago

TD Bank is closing dozens of branches across 10 states: Here's the full list of doomed locations

TD Bank to close 37 branches across 10 states and D.C. to streamline operations and adapt to customer habits.
Boston food
fromBoston.com
1 month ago

TD Bank to shutter 16 New England branches, including 6 in Mass.

TD Bank is closing branches in response to penalties for lax anti-money laundering practices.
more#money-laundering
#citi
Marketing tech
fromBusiness Insider
1 month ago

Citi snags AI leader from Morgan Stanley to help turn around its wealth tech

Citi hires Dipendra Malhotra from Morgan Stanley to enhance its wealth technology.
The bank aims to improve its struggling wealth management tech platform.
fromBusiness Insider
2 months ago
Tech industry

Citi's latest fat-finger blunder: $81 trillion

Citi mistakenly credited a client account with $81 trillion instead of $280 million, but no funds were transferred.
Marketing tech
fromBusiness Insider
1 month ago

Citi snags AI leader from Morgan Stanley to help turn around its wealth tech

Citi hires Dipendra Malhotra from Morgan Stanley to enhance its wealth technology.
The bank aims to improve its struggling wealth management tech platform.
more#citi
EU data protection
fromMail Online
1 month ago

Major bank hit by data breach that sees social security numbers leaked

Bank of America's security breach exposed sensitive customer information due to a third-party vendor's negligence.
#economics
UK news
fromBusiness Matters
2 months ago

City bankers press Reeves to ease non-dom clampdown as wealthy workers exit UK

The end of non-domiciled tax status may drive foreign workers away from the UK economy.
Canada news
fromwww.nytimes.com
1 month ago

Trump Says US Banks Can't Do Business in Canada. It's Not That Simple.

U.S. banks face significant barriers in the Canadian market, prompting President Trump to highlight perceived unfairness in economic relations.
fromPolygon
2 months ago
Video games

How to build a bank in Civilization 7

Building banks boosts your city's gold production significantly.
UK news
fromBusiness Matters
2 months ago

City bankers press Reeves to ease non-dom clampdown as wealthy workers exit UK

The end of non-domiciled tax status may drive foreign workers away from the UK economy.
Canada news
fromwww.nytimes.com
1 month ago

Trump Says US Banks Can't Do Business in Canada. It's Not That Simple.

U.S. banks face significant barriers in the Canadian market, prompting President Trump to highlight perceived unfairness in economic relations.
fromPolygon
2 months ago
Video games

How to build a bank in Civilization 7

Building banks boosts your city's gold production significantly.
more#economics
fromwww.housingwire.com
1 month ago
SF real estate

Oklahoma-based Bank7 acquires First American Mortgage

Bank7 is strategically expanding its mortgage operations in Oklahoma through the acquisition of First American Mortgage, Inc.
NYC startup
fromEntrepreneur
2 months ago

Citigroup Credited a Customer $81 Trillion Instead of $280 | Entrepreneur

Citigroup mistakenly credited $81 trillion to a customer due to an inputting error, highlighting serious internal control failures.
#lloyds-bank
London startup
fromwww.bbc.com
2 months ago

Lloyds, Halifax and TSB banking apps down, thousands report

Thousands of UK banking app users reported significant issues affecting their ability to access online banking.
fromwww.yourlocalguardian.co.uk
2 months ago
London

South London Lloyds Bank branch set to close this year

The Lloyds Bank branch in Tooting will close on October 8 due to declining in-person transactions as customers transition to mobile banking.
London startup
fromwww.bbc.com
2 months ago

Lloyds, Halifax and TSB banking apps down, thousands report

Thousands of UK banking app users reported significant issues affecting their ability to access online banking.
fromwww.yourlocalguardian.co.uk
2 months ago
London

South London Lloyds Bank branch set to close this year

The Lloyds Bank branch in Tooting will close on October 8 due to declining in-person transactions as customers transition to mobile banking.
more#lloyds-bank
DC food
fromTime Out New York
2 months ago

Capital One opened a cafe in Columbus Circle that looks just like a bank

Capital One has launched over 55 cafes nationwide, blending banking services with coffee shop culture to enhance customer engagement.
Agriculture
fromIndependent
2 months ago

10 schemes I tried on my farm - from TAMS to Leader. Were they worth the effort?

The allure of financial schemes is often overshadowed by the hassle involved in accessing their benefits.
#restructuring
more#restructuring
Wearables
fromZDNET
2 months ago

Google Wallet now alerts you to loyalty card benefits you're missing out on

Google Wallet enables contactless payments, storing cards, IDs, and more.
Nearly 5,000 banks now support Google Wallet for digital payments.
Revamped loyalty card updates optimize user experience.
fromABC7 Los Angeles
1 year ago
Miscellaneous

Here's what's open and closed on Presidents Day 2025

Presidents' Day commemorates George Washington and Abraham Lincoln while also serving as a holiday promoting sales and closures for various services.
fromDatabreaches
2 months ago
Information security

Kuwait busts large-scale cyber attacks

Kuwait thwarted significant cyber attacks on telecommunications and banks, resulting in arrests of a gang of Chinese nationals.
#financial-news
fromwww.independent.co.uk
2 months ago
UK news

Mortgage wars kick-off as banks launch sub-4% deals

Mortgage rates below 4 percent offer renewed hope for prospective homebuyers through competitive lending from banks.
fromIrish Independent
2 months ago
Business

Savers get hit again as leading bank cuts its deposit rates

Bank of Ireland reduces fixed-term deposit rates following ECB cuts.
Existing account holders are unaffected by the recent rate change.
New deposit account rates take effect next Tuesday.
Similar rate cuts are likely from other banks.
fromwww.independent.co.uk
2 months ago
UK news

Mortgage wars kick-off as banks launch sub-4% deals

Mortgage rates below 4 percent offer renewed hope for prospective homebuyers through competitive lending from banks.
fromIrish Independent
2 months ago
Business

Savers get hit again as leading bank cuts its deposit rates

Bank of Ireland reduces fixed-term deposit rates following ECB cuts.
Existing account holders are unaffected by the recent rate change.
New deposit account rates take effect next Tuesday.
Similar rate cuts are likely from other banks.
more#financial-news
fromIrish Independent
2 months ago
Business

PTSB to cut 300 jobs under redundancy scheme launched last year

PTSB has launched a voluntary redundancy scheme aimed at potentially reducing its workforce by 300 employees by 2025.
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