#digital-transformation

#digital-transformation

Omnichannel marketing fundamentally connects communication across the entire customer lifecycle, unifying marketing and support into a single system designed for continuity and responsiveness.

Global IT spending is expected to rise by 7.9 percent to a total of $5.43 trillion in 2025, driven by digital transformation and AI.

L'Oréal's $47 billion turnover is nearly double what it was in 2014, showcasing its ability to adapt and exceed customer expectations in the beauty market.

In today's rapidly evolving business environment, playbooks have become essential for organizations to navigate changes and streamline their strategies effectively.

Google Search has never been a static product, but the introduction of AI has fundamentally changed the experience of online searches.

The Coast became the breeding ground for dozens of journalists, the starting point for their careers, producing notable alumni including Matthieu Aikins and Lezlie Lowe.

Gen Z employees are up to 43% more productive when using collaborative digital tools compared to more traditional communication forms like email. Giving entry-level employees access to AI tools yields a higher return on investment.

Transformation of C-Suite capabilities is urgently required, with companies fundamentally unprepared for future uncertainties, particularly regarding leadership skills and digital expertise. 79% emphasize digital skills.

Shopping has evolved more over the past 10 years than it has in the previous 50. Rapid advancements in technology, shifting consumer expectations, and global disruptions have reshaped the way we connect and consume.

Confidence in corporate AI strategy among C-suite leaders has dropped 11 percentage points in the past year - down to 58 percent in 2025 from 69 percent in 2024.

UK businesses are thriving by expanding online, reaching global markets and overcoming geographical limits. This shift has allowed them to tap into new customer bases, build brand recognition in diverse regions, and boost sales without the need for physical storefronts.

Engineers often overlook the human and organizational dimensions of software migrations, misjudging them solely as technical projects while these elements significantly affect outcomes.

AI-enabled field service management helps companies optimize operations by automating tasks like scheduling and technician dispatching, driving efficiency and cost-effectiveness in service delivery.

In AI-native products, the interface IS the intelligence; every pixel is a decision about how AI behaves, shaping the personality of artificial minds.

Modern finance is governed by complex systems that can be challenging to understand, and businesses often struggle to keep up with the scale of these operations.

The No Kings protests on June 14 highlighted critical gaps in Sunday print editions, particularly the absence of timely breaking news that audiences seek.

Madhusudana Kamballi's strategic leadership transformed a complex SAP S/4 HANA implementation, positioning a major oil and gas corporation as a pioneer in their industry.

There is a definite rise in the use of short form, digestible video in the corporate workplace.”

Today's retail leaders are embracing the power of Agentic AI, allowing for smarter systems and achieving faster growth by relinquishing control in marketing strategies.

The extraordinary success of Macy's Marketplace initiative stands as compelling evidence of technology innovation at its finest.

We are focusing on accelerating our AI strategy-connecting teams and partners, prioritizing resources and expediting use cases across our businesses and functions.

Digital transformation necessitates automation, yet mismanagement can lead to complexities and risks that organizations are increasingly struggling to control.