#banking-innovation

#banking-innovation

The Bank of New York Mellon has integrated dozens of digital employees into its workforce, allowing them individual access to tools and participation in team meetings.

In 2025, it's not your salary that should make you bankable, it's your behavior.

To build and maintain its IT stack, ABN Amro worked with various IT vendors who delivered services without visible accountability, leading to challenges in problem-solving.

DoubleCheck, built by bankers for banks and credit unions, notifies account holders in real-time if they have non-sufficient funds in their account and allows them to alter the financial institution's decisions on what gets paid, using a range of payment methods.

Steve Furlong, FNBO director of fraud management, emphasizes the importance of verifying customer identities, stating, "Am I really speaking to the true cardholder?" This reflects the bank's focus on distinguishing legitimate customers from potential fraudsters, a critical concern amid rising cyber criminality.

Advancements in financial technology have significantly narrowed the gap between banks and unbanked consumers, with millions now preferring connected services to traditional banking. Digital wallets are growing rapidly, expected to surpass 360 billion transactions by 2026, indicating a seismic shift in consumer behavior.