Franchise Discovery Day has a reputation for being the moment when candidates decide whether to 'buy in.' In reality, the day is less about selling and more about revealing. It's a structured opportunity for both sides to determine whether they can operate together through growth, setbacks, and the daily demands of running a business.
UX Strategy isn't a goal; it's a journey towards that goal. A journey connecting where UX is today with a desired future state of UX. And as such, it guides our actions and decisions, things we do and don't do. And its goal is very simple: to maximize our chances of success while considering risks, bottlenecks and anything that might endanger the project.
Scaling upskilling programs in enterprises is not just about increasing training hours. It is about ensuring that learning reaches every employee, regardless of location or role. In large organizations, this means moving beyond one-off sessions and creating sustainable systems that foster continuous growth. The challenge lies in delivering consistent, high-quality learning experiences to thousands of employees without diluting the impact.