Artificial intelligence
fromHarvard Business Review
1 month agoFixing Chatbots Requires Psychology, Not Technology
AI chatbots are essential for modern customer service.
85% of leaders are exploring AI solutions in customer service.
ChatGPT acknowledged that the easy method "ignores the intricate dynamics of international trade." Gemini cautioned that it could only offer a "highly simplified conceptual approach" that ignored the "vast real-world complexities and consequences" of implementing such a trade strategy.