Marketing
fromThedrum
1 week ago10 common mistakes that reduce your communications ROI (and how to fix them!)
Aligning communications strategies with business vision and sales activity is crucial for maximizing ROI.
The corporate response to the Trump administration's immigration enforcement actions has been muted at best. After the killings of two U.S. citizens by federal law enforcement in Minneapolis, the CEOs of more than 60 Minnesota-based companies issued a carefully worded letter calling for "an immediate de-escalation of tensions." Target's incoming CEO Michael Fiddelke sent a video message to employees calling the events "incredibly painful."
Search used to be simple: a question, a page of blue links and a fight to win the click. Brand discovery was essentially a story about rankings, keywords and referral traffic. That's no longer how people find answers. As AI assistants and generative search become the first place people turn to for information, many buyers are getting what they need before they ever reach a website.
I've been in that room a hundred times. The lights are dimmed and the "big idea" is revealed to a round of applause. It's bold, beautiful and expensive. And just before lunch, someone says: "Okay, let's bring in comms to get a press release out and prep for any negative feedback." In that moment, the comms team isn't a creative partner. They're the airbag. The risk-mitigation function brought in to protect an idea they had no hand in shaping.