#customer-metrics
#customer-metrics

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Mental health

95% of Businesses Fail at This One Thing - Fix It Before It Costs You Customers | Entrepreneur

Most executives believe customer satisfaction metrics indicate business health, overlooking deeper issues.

Only about 5% of leaders actively challenge customer experience assumptions.

KPIs are crucial for business performance improvement.

Tracking customer metrics helps maintain high satisfaction.

Regular monitoring of feedback can influence business reputation.

Growth hacking

Tracking customer retention metrics is essential for sustainable business growth.

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