#customer-relations

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from24/7 Wall St.
1 week ago

Why Does Starbucks Run Out of Food?

The Starbucks menu has been downsized via orders from CEO Brian Niccol, who has emphasized standard uniforms and faster service, aiming to revive community engagement.
E-Commerce
fromHubspot
2 weeks ago

Top 4 social media CRMs to grow your business in 2025

Social media companies must integrate their CRM systems with social platforms to capture every interaction and convert engagement into revenue.
Social media marketing
fromEntrepreneur
4 weeks ago

He Went From $471K in Debt to Teaching Others How to Succeed | Entrepreneur

Owning mistakes and transforming them into learning opportunities can lead to helping others succeed in their businesses.
fromFast Company
1 month ago

Ram Trucks fires up a near-perfect brand apology ad

"When Ram made the decision to discontinue production of the iconic Hemi V-8, the internet erupted, and lifelong loyalists voiced their outrage across social media."
Toronto startup
Digital life
fromBusiness Insider
1 month ago

Jamie Dimon says you need to fire 'a--holes' in your company and create an environment where employees feel free to speak up

Jamie Dimon emphasizes the importance of creating a positive workplace environment by removing disruptive individuals, including rude customers.
fromArs Technica
2 months ago

Tesla changes lease policy, didn't use old cars as robotaxis

Tesla's leasing policy misled customers, limiting options to purchase leased vehicles while falsely promising a ride-hailing network.
DevOps
fromInfoQ
3 months ago

Bringing a Product Mindset to an Infrastructure Platform Team

Introducing a product mindset improves the platform team's ability to meet user needs and accelerate delivery.
Privacy professionals
fromArs Technica
5 months ago

Automattic's "nuclear war" over WordPress access sparks potential class action

The dispute centers around WPE's blocked access to WordPress updates, raising concerns about trademark misuse and breaking the promise of free access.
fromClickUp
6 months ago

What is Data Hygiene? Best Practices for Clean & Reliable Data

Data hygiene is the silent hero behind every smooth business operation. Proper data hygiene ensures businesses can rely on accurate customer data to build trust and make informed decisions.
Data science
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