#customer-retention

#customer-retention

"We make really effective products that help couples get pregnant. Sometimes we get them pregnant too fast, which is great for being a human and for helping people. But not so great for business."

Guild's customer-for-life strategy emphasizes retaining the retail LO as the primary contact for borrowers throughout the entire relationship—from origination to loan servicing.

Subscribers who sign-in through the Disney+ website will be able to redeem perks such as discounts on Disney resorts and $10 credit at Disney Pinnacle.

Non-GamStop casinos recognized that some UK players had sought alternatives to GamStop-regulated sites due to exclusion policies or simply seeking something different in terms of gaming experiences.

Spectrum suffered a 1.8% internet revenue rise, but lost 60,000 customers in Q1 2025, highlighting significant challenges despite recent promotional efforts.

Verizon's new price lock policy offers customers a guarantee that rates won't increase for three years on select plans, providing financial predictability amid economic uncertainty.

Many products invest in retargeting, offers, and churn flows but drop the ball on retention. Not Duolingo.

Customer acquisition and retention are my top priorities. In today's competitive landscape, maintaining an engaged and loyal customer base is just as critical as attracting new ones.

Southwest Airlines' recent shift away from its 'two bags fly free' policy aims to increase credit card sign-ups by offering selected travelers a complimentary checked bag.

Developing customized electronics systems poses various hurdles that affect both production teams and sales teams during their operations, including lengthy selection times and manual errors.

You don't want to lose a customer that you already have. It was so hard to get them, and if somebody takes them away, they may make them a customer for life.