Why You Should Design Experience for People, Not 'Users'
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Why You Should Design Experience for People, Not 'Users'
"CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators."
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CMSWire's Marketing & Customer Experience Leadership channel provides actionable research, editorial content, and opinion aimed at CMOs, aspiring CMOs, and customer experience innovators. Dedicated editorial and research teams collect and curate data, insights, and information to support strategic decision-making across marketing and CX functions. Coverage addresses complex customer behaviors, organizational challenges, and technical integration needs. The channel delivers practical guidance, trend analysis, and resources to help leaders navigate evolving landscapes, align teams, adopt appropriate technologies, and implement customer-centric strategies that drive growth and innovation.
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