How businesses can prepare their marketing strategy for the AI era - London Business News | Londonlovesbusiness.com
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How businesses can prepare their marketing strategy for the AI era - London Business News | Londonlovesbusiness.com
Marketing performance is shifting as AI changes how consumers search, compare, buy, and interact with brands. Businesses that do not notice these changes risk falling behind as others gain visibility and authority. AI can improve marketing work, but it should not replace human-made content. Poorly managed AI-written material has reduced audience interest, while human insight remains the most valuable. AI can support research, outlines, headline testing, and content adaptation, but human oversight is needed to preserve brand voice and original insights. Consumers also interact with AI through direct LLM tools and through search engines that provide AI summaries, so content must be clear, structured, and positioned to be used as a named source.
"The marketing paradigm has changed, and those who aren't yet noticing it are those who are most likely to fall behind as others rise in visibility and authority. Artificial intelligence has changed a lot about how online business runs already, but perhaps the biggest change is in consumer behaviour; how people search, compare, buy, and interact with brands."
"Use AI to improve, but not replace, human-made content. First of all, let's address the elephant in the room: poorly managed AI-written content has spread across the internet like a plague and rather than helping businesses build their organic marketing strategies more easily, it's resulting in lost interest from audiences . The truth is that human insight is always going to be what audiences find the most value in when they're looking for value in their content beyond a simple factual yes-and-no answer."
"Even when content is factual, it needs human oversight. You can use AI to improve your research, to create outlines, test headlines, and help you adapt content, but the insights should be your own and, more importantly, they should have your own brand's voice."
"Beyond the content itself, the way that most consumers interface with AI is by consulting it directly or indirectly. This might happen through dedicated LLMs like ChatGPT and Claude, but also through Google and other search engines that have leaned hard into including AI summaries in their search results. Working with AI-powered can help you ensure that the content you write is not only appealing to your readers but also to the AI engines that grab and recontextualise snippets from them, often using your website and brand as a named source."
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