#consumer-rights

#consumer-rights

The European Commission has fined Apple and Meta for violations of the Digital Markets Act, focusing on data consent and consumer choice restrictions.

Big Tech's monopolistic practices pose a serious threat to democratic governance and individual rights.

Sears failed to deliver the refrigerator on time and did not communicate effectively about the delays.

Joanne Batty's simple broadband contract renewal escalated into unexpected fees and service issues, highlighting the complexities and risks of modern telecom contracts.

Brooklinen's strict refund policy only allows refunds to the original payment method, causing frustration for customers who change cards.

National Rental Car overcharged a customer two months post-return, despite evidence showing incorrect billing.

Maintaining a paper trail is crucial for resolving billing disputes in the travel industry.

Covered California's health insurance site compromised user data by sending sensitive information to LinkedIn, revealing systemic privacy issues.

The EFF prioritizes strong federal consumer data privacy laws to protect Americans' data rights.

23andMe's bankruptcy raises concerns about the future of customer DNA data rights and privacy.

Regulatory authorities are advising customers to delete their data to mitigate privacy risks.

A large portion of US adults prioritize data privacy and seek more control over their personal information.

New York City's new rental act shifts brokerage costs to landlords, igniting industry pushback.

The ongoing dispute reveals deeper tensions in real estate over control, transparency, and consumer choice.

Real estate commission rates remain high despite legal changes intended to lower them, leading to ongoing frustration among sellers.

MLS Property Information Network offers property listings for personal use only and disclaims any accuracy guarantees.

Uber is accused of deceptive practices in subscription management, making cancellation difficult for users.

FTC sues Uber over deceptive billing for Uber One subscription service.

The FTC has filed a lawsuit against Uber for allegedly enrolling customers in a subscription service without consent and complicating the cancellation process.

FTC sues Uber for allegedly charging without consent, failing to provide promised savings, and complicating subscription cancellations.

Canceling subscriptions can be challenging, as demonstrated by the FTC's lawsuit against Uber regarding its Uber One service.

Apple is accused of misleading customers into believing they own e-books when they only hold revocable licenses.

Apple faces a lawsuit for false advertising regarding delayed Siri features in iOS 18 and iPhone 16, misleading consumers about capabilities.

Apple faces a lawsuit over false advertising related to its Apple Intelligence features, which remain unavailable despite promotion.

Apple and Meta fined €700 million for breaching the Digital Markets Act.

The Independent provides essential journalism across diverse topics without paywalls, relying on donations to sustain its operations.

The Independent delivers free, quality journalism across key issues while urging donations to support unbiased reporting.

Uber is facing a lawsuit from the FTC for allegedly signing users up for its subscription without consent.

Apple Watch owners with battery swelling issues may claim part of a $20 million settlement.

Deadline to claim is April 10, 2025.

HP agrees to pay $4 million to settle a class-action lawsuit over deceptive pricing tactics, but denies any wrongdoing.

HP agrees to a $4 million settlement over false advertising claims related to computer and peripheral pricing on its website.

Tesla faces a class action lawsuit for allegedly inflating vehicle odometer readings to reduce warranty payouts and compel early warranty purchases.

Rude Health Foods recalls Chocolate Crunch Granola over insect contamination concerns, urging customers to return it for a full refund.

A mother discovered she purchased expired turkey burgers from Iceland, leading to concern for her and her daughter's health.

Costco's lenient return policy emphasizes customer satisfaction, allowing returns on items, even partially consumed food.

Nespresso offers a flexible return policy allowing returns within 30 days for direct purchases, even if used, under specific conditions.

New consumer laws ban fake reviews and hidden fees, enhancing price transparency for online shoppers.

Senator Lee expressed concerns over proposed drug patent bills potentially undermining due process while addressing drug pricing issues.

Individuals who shared their DNA with 23andMe should delete their data due to the company's financial troubles.

Customers can request deletion of their genetic data from 23andMe to protect their privacy amid financial worries about the company.

Smart TVs can track viewing habits via ACR, but you can disable this feature to protect your privacy.

FCA announces industry-wide redress scheme for car finance miss-selling, streamlining compensation process for affected borrowers.

Brits are cautioned about the complexities of car finance due to potential compensations for past overcharges on loans.

Hisense is facing a lawsuit for allegedly misrepresenting their televisions as having quantum dot technology.

Targeted advertising can feel invasive, but legal action against companies like Meta shows individuals can fight back effectively.

Regulation is essential to protect personal and genetic data amidst uncertainties in biotech firms like 23andMe.

California Attorney General advises individuals to delete their genetic data from 23andMe due to the company's potential bankruptcy.

HP's Dynamic Security restricts printer functionality to only HP cartridges, potentially impacting users who utilize third-party options.