#customer-backlash

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fromBusiness Insider
2 months ago

CEOs who brag about using AI are making customers mad

Duolingo's CEO, Luis von Ahn, announced plans to make the company 'AI-first', leading to severe backlash from customers and a significant online uproar.
Artificial intelligence
fromwww.aljazeera.com
2 months ago

A US airline faces backlash as it begins deportation flights

Avelo Airlines has signed a controversial contract to operate deportation flights, leading to significant backlash from customers and employees.
#vpnsecure
fromTheregister
2 months ago

VPN Secure parent co CEO explains why lifetime deals axed

Users didn't care for the excuses, with many taking to Reddit and Trustpilot to express their dissatisfaction as what they viewed as "poor form," "gaslighting," and profoundly bad business.
Privacy professionals
Atlanta Braves
fromBroBible
4 months ago

Southwest Airlines Tries And Fails With Awful Luka Doncic Joke On Instagram About New Bag Policy

Southwest Airlines aims to mitigate backlash over baggage fees through humor, but backlash suggests a disconnect with customer sentiment.
Cars
fromBusiness Insider
4 months ago

Embarrassment, fear, and protests: 4 Tesla owners tell BI why they sold their cars

Elon Musk's actions related to DOGE are negatively impacting Tesla sales among environmentally-conscious owners.
Social media marketing
fromRetail Brew
4 months ago

Target earnings call ignores DEI backlash, boycott

Target's earnings call revealed a significant sales decline while executives downplayed backlash against their DEI program rollback, attributing issues to external factors.
fromThe Verge
7 months ago

Sonos Arc Ultra review: don't call it a comeback (yet)

Despite the challenges stemming from its troubled app launch, Sonos has demonstrated its hardware prowess with the Arc Ultra soundbar, enhancing audio immersion and bass response.
Miscellaneous
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