I looked at the config and noticed the customer did not have a default route set. He wasn't sure if that was the problem, so he made some changes he thought might be useful. The router Caleb worked on then rebooted, which he expected. But when it restarted, its previous configuration was gone.
"Shortly after access was terminated, we began receiving extortion demands. The criminals threatened to distribute materials from both the February 2025 incident and the recent incident to media outlets and on social media if we did not comply. We will not pay these criminals," Percoco stated.