Trust is not merely a social nicety - it is infrastructure. Across decades of empirical research, economists and political scientists have converged on a striking finding: societies and individuals with higher levels of interpersonal trust consistently outperform their low-trust counterparts on nearly every measurable dimension of economic and institutional life.
The founder of one of our portfolio companies created a company with approximately $200 million in revenue purely on instinct. The founder had spent a large amount of time around the products and relationships with customers, so that he could literally go out onto the production floor and identify the machine that would be broken down in a week, and he would reject a price recommendation from his financial staff because "it didn't feel right!"
Kantar's codebase was legacy old. The kind of technical debt that isn't a line item on a sprint board but a structural reality that shapes every decision the company makes. Rebuilding the architecture to support what I'd designed would have cost more than the organization was willing to invest, regardless of the Barilla deal sitting on the table.
The oil tycoon J. Paul Getty was rumoured to have said that his three rules for how to become rich were: Rise early. Work hard. Strike oil. It's one of those eminently quotable remarks because it captures something we all know to be true, that luck and chance have as much to do with success as anything else. Yet we don't value people for their luck.
They're displaying a fascinating set of personality traits that go much deeper than having their finances sorted. 1) They have exceptional impulse control Think about what it takes to always have exact change ready. You need to resist the urge to spend those coins on vending machines or leave them as tips. You have to plan ahead, knowing what you'll buy and preparing accordingly.
I am a worrier, and have been for most of my life. At some point, someone dear and smart teased me that I worry about the wrong things. The things that hit me, she noted, were never the things I worried about. For a while that left me feeling like an incompetent worrier-until my research caught up. I realized that the things I worry about often don't end up hurting me precisely because worrying helps me diffuse them ahead of time.
Ever since our ancestors first stood upright and squinted at the horizon, we've been wired to notice patterns. A rustle in the grass might have meant a stalking predator. Dark clouds often meant rain. Those who made these connections and guessed that one thing caused another tended to survive. Over time, this ability to link events became one of our most significant evolutionary advantages. It's how we built tools, tamed fire, and eventually invented Wi-Fi.
