#service-recovery

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New York City
fromwww.amny.com
2 weeks ago

NYC subways celebrate 1 billionth rider in 2025, earlier than last year's record

NYC Subway reached one billion annual riders in October 2025 as Zade Nubani became the billionth rider, signaling ridership recovery and improved service.
E-Commerce
fromMarTech
3 months ago

Why closing the feedback loop drives better CX outcomes | MarTech

Closing the loop on customer feedback is essential for retaining customers and improving brand perception.
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