"Nothing feels predictable anymore. I think we've moved from a VUCA world to a TUNA world; it's turbulent, it's uncertain, it's novel - and the biggest is ambiguous," said Rupen Desai, CMO and venture partner at Una Terra.
While 2024 was the year of investment and optimism, businesses are learning the hard way that replacing people with AI without fully understanding the impact on their workforce can go badly wrong.