Why Qualitative Feedback Is the Most Valuable Metric You're Not Tracking | Entrepreneur
Briefly

The article emphasizes the evolution in marketing strategies as reliance on data decreases due to tightening privacy regulations and changing consumer behaviors. Marketers are increasingly recognizing the importance of qualitative customer feedback and brand perception. The author suggests a shift towards human insights and intuition, reminiscent of earlier marketing eras where big ideas drove success. This acknowledgment underlines the necessity of balancing quantitative metrics with the genuine connections marketers can forge with their customers, advocating for a more human-centered approach to marketing today.
Success is starting to hinge more on qualitative customer feedback and brand perception. Not just perfect attribution models.
It's an important reminder of the humanity, magic and nuance needed in marketing, and that sometimes the most powerful strategies don't come from numbers alone.
In some ways, I feel like we're returning to the 'Mad Men' era. Success centered around big ideas and overall impact, not hyper-targeted campaigns based on data.
Marketers are rediscovering the power of qualitative customer feedback and good old-fashioned human insight and intuition.
Read at Entrepreneur
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