#customer-focus

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fromLogRocket Blog
3 months ago
UX design

Leader Spotlight: The value of visual mapping, with Suzanne Ackerman - LogRocket Blog

Customer journey mapping prioritizes the customer's emotions and needs, while service mapping examines the overall business process.
fromHackernoon
2 years ago
UX design

Building for Everyone? Here's Why Less is More: Part 4 (Final Act) | HackerNoon

Avoid the 'Everyone' trap by targeting a specific customer base to strengthen your product strategy.
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