#customer-support

#customer-support

Retrieval Augmented Generation (RAG) combines the power of Large Language Models (LLMs) with a custom knowledge base, enabling precise and contextually relevant responses from customers.

HMD is navigating a challenging geopolitical and economic environment and has decided to scale back its US operations after careful consideration.

Google Cloud is offering organizations the option to keep Gemini 2.5 Flash machine learning processing entirely within the UK to address data sovereignty concerns. This allows customers to select the UK region for data storage and processing, which is crucial for sectors like financial services that warrant local data compliance.

AI tools can significantly enhance consumer personalization in e-commerce by analyzing customer data to provide tailored shopping experiences, improving engagement rates and sales conversions.

Nintendo Switch 2 users are experiencing battery life discrepancies, prompting the company to suggest a simple fix via Recovery Mode.

If you're searching for Chatbase alternatives, you're likely looking for a no-code AI chatbot that integrates seamlessly with your business.

The shift to EVs presents buyers with potential cost savings and quality-of-life improvements but also creates friction and disappointment during the buying process.

Check your internet connection: Ensure it's stable and working.

"ClearFeed AI is an innovative platform that routes customer queries to Slack and MS Teams, enhancing response times and service quality, but it has limitations."

"At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story."

Captex is an accessible trading platform providing flexible account types and a variety of market options, tailored for traders of all experience levels.

"Lololol your support for Premium is essentially non-existent," a subscriber with more than 200,000 followers wrote, while another quipped 'Okay, so no more support? lol.'

TalkTalk admitted they have made a mistake in changing the settings for a number of Domains that they host.

Keeping the lights on refers to everything that comes between your product and your customers receiving its promised value, which is crucial for maintaining core operations.

Analog Devices, Inc.'s support community, EngineerZone, aims to enhance customer experience with self-service educational tools, particularly focused on GMSL technology.

Moses experienced "deactivation" from Uber, a moment when dedicated gig workers are abruptly cut off from their source of income, forcing them into endless customer support loops.

Oppo's introduction of Premium Service for Find N5 users enhances the ownership experience with dedicated support, international warranty, and unique service offerings across 75 regions.

Shopify's Support division has faced challenges, leading to layoffs and the adoption of AI, while relying on third-party vendors to address customer service demands.