Information security
fromZDNET
3 days ago77% of IT managers say their AI agents are out of control - 5 ways to rein in yours
Only 23% of IT managers have complete control over AI agents, leading to security and productivity concerns.
"How can we know what the problem is that customers are having before we send a patrol, so we make sure that whoever we send to support that customer, we get the right person there with the right skills in the shortest possible time to get people back on the road in the shortest possible time," he says.