fromBusiness Insider
2 hours agoHow AI will affect jobs at banks' front, middle, and back offices, according to a 20-year banking veteran
People working at the front and back offices of banks are going to have wildly different experiences with AI, says Sopnendu Mohanty, the group CEO of the global advisory and investment firm GFTN. He told Business Insider that the disruption posed by AI will depend on whether one works in a bank's front, middle, or back office. "Front is all for the customer. The middle is all for the bank, and the back is just for processing all the activity," Mohanty said.
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