fromBusiness Insider
1 week agoThe $160 billion martech industry can't answer a simple question: How does it make its customers money?
McKinsey recently surveyed 233 senior global marketing and technology leaders who each invest more than $500,000 annually in martech and adtech tools and services. As part of the study, published on Tuesday, the consultancy conducted in-depth interviews with 50 senior Fortune 500 marketers. There was a clear trend: Not one could clearly articulate how they were quantifying the return on investment of that spending, McKinsey said.
Marketing tech

