"Transportation costs are a big factor there. Every company that is involved and has logistics and they have to pay for gas, either they have to absorb this cost, or they will charge the third party that will provide this service. I'm not surprised this is happening, because at some point, Amazon will say we cannot absorb all this cost."
Within roughly the past six months alone, Swiftly expanded its alcohol rebate programs from about 11,000 stores to more than 33,000 stores in 44 states. Swiftly had built an alcohol cashback product in 2023 but scaled it through the acquisition of alcohol promotions platform BYBE in 2024.
Sourced directly from a manufacturer, private-label brands remove one or more layers of intermediaries from the supply chain, usually distributors or other brands. A nearly identical private brand can earn more margin, even at a low price.
Costco sells its products with very little markup, choosing instead to make most of its money from membership sales. This business model makes sense: The better deals it has, the more likely people are to want a membership. Memberships at Costco are booming. In the fiscal first quarter of 2026, overall memberships were up 5% year over year to 146 million. And its higher-priced executive memberships were up a stronger 9%.
Whole Foods shelves sit empty after a data breach shut down its wholesale distributor. Meat packers working for JBS Foods are paralyzed as an $11 million ransomware attack takes out their processing facilities. Some 2.2 million workers at Stop & Shop and Hannaford have their personal data exposed as the result of a cyberattack on parent company Ahold Delhaize USA. These scenarios, straight from a William Gibson novel, are becoming increasingly common in supply chains across the world.
I landed on the idea for SET Active in 2017 during a time when no one was really reframing the entire activewear category. Everyone was marketing to the fitness girl or very technical niche worlds, and no one was speaking to the girl on the go and showing how activewear can move with her through the entire day. That worked until competitors caught on. Now, we differentiate through relentless innovation.
Intent arbitrage means capturing a buyer's interest before they even start evaluating competitors - and thanks to AI, this capability is available to every business. AI detects emerging intent by processing millions of data points and continuously monitoring intent signals, letting companies respond faster than traditional, reactive demand-generation methods. Turning early intent signals into a competitive advantage requires leadership buy-in and coordination between marketing, sales and product teams.
Amazon automation isn't a magic button. It's a business model, and like any business model, outcomes vary based on execution. The short answer is yes, it can be profitable. The honest answer is that it depends entirely on how it's done and who is running it.
For many B2B businesses, outbound sales has traditionally been driven by persistence rather than precision. Build lists, send emails, follow up relentlessly, and hope enough conversations convert into opportunities. For a long time, that approach worked. Today, it is becoming increasingly difficult to sustain. Inbox competition is more intense than ever, decision-makers are harder to reach, and buyers are far more selective about where they spend their time.
Retailer-owned products not being seen as a cheap alternative anymore, but instead, a way to convey luxury and exclusivity. Price-Led Positioning is No Longer Dominating UK Supermarkets. Small UK businesses are aggressively growing, with price-led positioning becoming a dated trend. It's becoming evident that brands are no longer using their own branded products as a way to be a cheap alternative.
You're scrolling through an online retailer, like Amazon, Shein or eBay, and spot a shirt on sale for $40. You add it to your cart, but at checkout, a $10 shipping fee suddenly appears. Frustrated, you close the tab. But what if that same shirt was priced at $50 with free shipping? The likelihood that you would have bought it without a second thought is much higher.
When a transaction involves a cost, we instinctively weigh the downside. But when something is entirely free, we experience a positive emotion and perceive the offer as more valuable than it is mathematically. Retailers no doubt realise that offering free delivery is one of the most effective ways to stop a consumer from abandoning a digital shopping cart.
Digital procurement has transformed how businesses find, evaluate and manage suppliers. Platforms are faster, data is cleaner, and decision making is more informed than ever before. Yet for all the efficiency digital tools bring, procurement still relies heavily on one timeless ingredient: human connection. Bridging the gap between digital procurement and real world supplier engagement is where the strongest partnerships are built.
That's a problem. Without a doubt, a great website and top-level marketing will help generate new sales, but it's the delivery experience that warrants future ones. This is because today's consumer not only has options for where they'll buy but also a high set of expectations. What's more, they remember the way a product arrives at their doorstep more than how it was sold.
Given that ParkerBrand had allocated greater resources to paid media, higher performance objectives were set for 2019. Overall, the goal was to grow revenue rapidly over a short period of time whilst maintaining the return on ad spend (ROAS) to remain profitable. This translated into the following objectives: Achieve a minimum of 10:1 ROAS "Grow revenue as much as possible" from a year-on-year perspective
Markup is how much you add to your cost to get your selling price. If something costs $10 and you sell it for $15 , you added $5. That's a 50 percent markup on your cost. Where people get confused is that markup isn't the same as margin, even though the terms get used interchangeably all the time. Margin measures profit as a percentage of the selling price, and markup measures it based on your costs. Same dollar, different percentages.
A digital product is any non-physical item sold online and delivered electronically. This category encompasses a wide range of offerings: ebooks that teach specific skills, online courses that provide comprehensive training, design templates that save creators hours of work, stock media libraries offering photography and video, printables like planners and checklists, software tools that automate tasks, and audio files ranging from music to guided meditations.
The technology underpinning retail operations is under scrutiny in 2026 as fashion executives look to streamline systems with the aim to unlock efficiency, cut costs and meet consumer expectations for speed and personalisation in the shopping journey. At the retail event Lightspeed Edge on 12 January, Lightspeed - the unified point-of-sale (POS) and payments platform for SMEs such as Apricot Lane Boutique and Neal's Yard Remedies - convened industry leaders to explore the strategic imperative for integrated technology ecosystems over siloed systems.
The outlook for 2026 I'm watching 2026 with equal parts optimism and urgency. Optimism because consumer demand is still there. Retail sales have remained resilient in recent data. Urgency because the operating environment is only getting tighter. Coming out of FY2025, large retailers demonstrated resilience amid inflation pressure, shifting consumer behavior, and global supply-chain complexity. Walmart raised its outlook and leaned further into a model that blends physical stores, e-commerce scale, and execution discipline.
Statistics from the 2025 holiday shopping season clearly show that AI is playing a huge role in how people shop. But new research from retail payment platform Adyen found that many consumers are ready for AI to become their personal shopper. Just over half-51%-said they're open to letting AI take over the entire shopping process, including making final purchases. Millennials are the most willing to let agents do their shopping, with nearly three in five saying they are ready for such a shift.
At a time when digital channels increasingly define commercial success, online marketplaces have become essential tools for small and medium-sized enterprises to reach customers and drive revenue. For many SMEs, marketplaces offer a ready-made audience without the significant acquisition costs of standalone ecommerce sites, but the simple act of listing product ranges isn't enough to guarantee results. To succeed, businesses must approach their marketplace presence strategically, optimising every element of their listings for discovery, relevance and conversion.
Remember grocery store runs? Amazon says those are going extinct. The company revealed that Prime members saved an average of 64 trips to physical stores last year by ordering basics online instead. That's a major shift. Groceries and household essentials now account for half of all fast deliveries to U.S. Prime members, compared to earlier years when fast delivery skewed toward purchases like electronics and clothing. Amazon has spent the past year integrating perishable groceries and prescription medications into its same-day delivery network.
