fromPsychology Today
2 hours agoTrust in Healthcare AI Can Be Hurt Intentionally or Innocuously
The race for supremacy among major artificial intelligence (AI) providers, including OpenAI, Anthropic, and Google, is approaching peak intensity. Alongside this growth, concerns about customer trust and distrust have become paramount. These concerns are appropriate-our own work suggests that in the face of the ambiguity and uncertainty typically accompanying a new technology such as healthcare AI, customers and users rely heavily on their trust in the provider to dampen risk and obtain peace of mind.
Health